Sasquatch Camping does its best to make sure your products are working the way they should. Because we love our customers and believe in our products, we warrant all of our hammocks for LIFE!
Please send us an email to email@example.com with the following:
- Order number
- Photo of the damaged product
Return for Replacement
Sasquatch Camping will replace any product due to manufacturing defects.
*Please note we do not cover sun damage as we do not recommend our hammocks are kept in the sun for extended periods of time*
Return for Refund
Alternatively, Sasquatch Camping can fully refund your product.
Return for Exchange
Sasquatch Camping is happy to exchange product for an alternate color or style. Product must be returned unused within two weeks of purchase. Returned product, once evaluated, will be swapped for the preferred item.
For more information about keeping your gear in good condition, please visit our FAQs Page